Privacy Policy

1. Introduction

Annukama Life is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit www.annukamalife.com or place an order with us. By using our website, you agree to the terms of this policy.

2. Information we collect

When you visit our website or place an order, we may collect the following:

Full name, email address, phone number, and delivery address
Payment information (processed securely — we do not store card details)
Order history and purchase details
Device information, browser type, and IP address
Cookies and browsing activity on our website

3. How we use your information

Process and deliver your orders
Send order confirmations and shipping updates via SMS/email
Respond to customer service queries
Improve our website and product offerings
Send promotional offers (only if you have opted in)
Comply with legal and regulatory requirements

4. Placing orders

All orders must be placed through our website www.annukamalife.com
Orders are accepted only after successful payment confirmation
All products listed are for retail customers only
Only one discount or coupon code can be applied per order

5. Pricing & GST

All prices are inclusive of applicable GST and taxes
Prices are subject to change without prior notice
Shipping charges, if applicable, are shown separately at checkout

6. Shipping & delivery

We ship across India; delivery timelines may vary based on location
Orders are dispatched within 1–3 business days of confirmation
Tracking details will be shared via email/SMS once the order is shipped
Annukama Life is not responsible for delays caused by courier partners

7. Return & refund policy

Products once sold will not be returned unless they arrive damaged or defective
For damaged goods, contact us within 48 hours of delivery with photographic proof
Refunds, if applicable, will be processed within 7–10 business days
Opened or used products cannot be returned

8. Data sharing & third parties

Annukama Life does not sell, trade, or share your personal information with third parties for marketing purposes. We may share data only with:

Trusted logistics/courier partners for order delivery
Payment gateway providers for secure transactions
Legal authorities if required by law

9. Cookies

Our website uses cookies to enhance your browsing experience and understand how you use our site. You may disable cookies through your browser settings, though this may affect some website functionality.

10. Data security

We use industry-standard SSL encryption to protect your personal data during transmission. No method of electronic transmission is 100% secure, but we take all reasonable precautions to safeguard your information.

11. Children's privacy

Our products and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors.

12. Your rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications at any time

13. Changes to this policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.