Terms and Conditions

1. Definitions

In these Terms and Conditions of Sale:

"Seller" means M/S Annukama Life.
"Buyer" means the retail customer by whom the order is placed.
"Website" means www.annukamalife.com
"Products" means all Ayurvedic items listed and sold on the Website.

2. Privacy policy

Annukama Life is committed to safeguarding your privacy online and will not share your personal information with third parties for marketing or commercial purposes. For full details, please refer to our Privacy Policy page.

3. Placing an order

All orders must be placed through our website www.annukamalife.com
All products listed on the website are for retail customers only and not for resellers or chemists
Only one discount or coupon code can be applied per order at a time
Orders are confirmed only after successful payment
We reserve the right to cancel any order in case of pricing errors or stock unavailability

4. Pricing & GST

All prices displayed are inclusive of applicable GST and taxes unless stated otherwise
Prices are exclusive of shipping charges, which are calculated at checkout
Prices are subject to change without prior notice
The price at the time of placing the order will be the final price charged

5. Returns & refunds

Goods once sold will not be returned or exchanged under normal circumstances
Returns are only accepted if the product is damaged or defective from our dispatch side
Damage complaints must be raised within 48 hours of delivery with photographic proof
If the complaint is found genuine, a replacement or refund will be arranged
Opened, used, or tampered products are not eligible for return

6. Shipping & delivery

Orders are dispatched within 1–3 business days of payment confirmation
Estimated delivery time is 4–7 business days depending on your location
Annukama Life is not responsible for delays caused by courier partners or unforeseen circumstances
For complete details, refer to our Shipping & Delivery Policy page

7. Intellectual property

All content on this website including text, images, logos, product names, and descriptions are the intellectual property of Annukama Life. Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.

8. Limitation of liability

Annukama Life shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products
Our products are Ayurvedic supplements and are not intended to diagnose, treat, cure, or prevent any disease
Consult a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, or under medical supervision

9. Governing law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of courts in India.

10. Changes to terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after any changes constitutes your acceptance of the updated terms.